SECURE SHIPPING

We will share your personal information under below following situations only:

We are committed to ensure, that your favorite merchandise reaches you well in time, in an entirely secure way – the way you want to see and feel it.

Our highly reliable and trustworthy logistics partners and shipping agents help and ensure a seamless and secured delivery process.

SHIPMENT PROCESSING TIME

We try our best to ensure that your order reaches your doorstep in maximum 20-25 Days from your placing the order with us. you will be communicated of the development that happens via the email. Shipment tracking for orders done with an Indian shipping address can be done here. This link is also included in the Essential links section in the bottom of the website.  

CUSTOMES, DUTIES & TAXES

Customs duty, whenever and wherever applicable, shall have to be borne by the customer only. Customs charges are not a part of purchase. It may vary sharply from country to country. Banarasisaris.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you wish to cancel a part of your order, the applicable shipping charges will remain the same, and shall not be refunded.

DAMAGES

We ensure excellent and secure packaging of all the products shipped by us, so that you get your garments/ purchases in perfect condition. However, if you ever receive your parcel in a tampered condition, we request you to first take a few clear pictures of the tampered package, before opening it further and  please contact the shipment carrier or our support team directly to file a claim.  Banarasisaris.com is not liable for any products damaged or lost during shipping. If you received your order damaged,

DELIVERY

Once an Order is placed and the Payment is confirmed – the product enters its delivery cycle. An ordered product may or may not be available at our warehouse, when an order is placed. Thus, some products may enter the procurement process upon order.
Upon procurement, a product undergoes several quality checks – and finishing processes (as required) – and may go for customization/ stitching/ final fitting (as per the product type/ customer order. Post this, the order is dispatched and shipped to the destination. Your Shipping Address = Destination.
The Dispatch Time – visible on the product page, when you buy – refers to the time when we will dispatch an ordered product from our offices to your shipping address/ destination.
The Delivery Time – Once a product is dispatched from our end, it is handed over to our shipping agents, who ensure that it is delivered to the destination in time.